Resilience has become an important concept for the ski resorts of China, which have suffered heavy losses due to COVID-19. In order to help China’s ski resort service industry successfully adapt to the crisis and achieve sustainable development, the goal of this paper is to develop the definition of resilience of the ski resort service industry through interviews based on the concept and general analysis framework of resilience. The ski resort resilience theory analysis framework is then constructed from the three basic elements (market, skiing, and stakeholders) and four system features (flexibility, adaptability, and collaborative learning ability). The results indicate several measures that can be taken to spread risk: enrich the product supply; eliminate risks and build a multi-agent networked industrial governance system; and establish a risk prevention and management mechanism based on a multi-organization alternative learning mechanism to overcome the difficulties encountered in the development of ski resorts.

Glacier retreat is becoming more widespread and severe due to global warming, and improper exploitation of glacier resources by tourism activities accelerates the destruction of glacier landscapes. Therefore, establishing a set of quantitative assessment tools is critical for guiding the rational utilization of glacier tourism resources. This study selected regional tourism resources, the natural environment of glaciers, service support, and market demand factors to build a suitability assessment method for glacier tourism (SAMGT), and it used the Delphi and Analytic Hierarchy Process (AHP) to determine the index weights, and combined them with GIS analysis technology. The Tibet autonomous region was proposed in this study as a case to build the SAMGT and provide scientific support for the rational development, scientific management, and sustainable development of glacier tourism resources. With regard to influencing the suitability of glacier tourism resource development, the results indicate that the weights of glacier resource endowment, ecological vulnerability, and tourism resource combination were high whereas that of market demand-related factors was low. The glacier tourism resource development area in Tibet can be divided into suitable, relatively suitable, barely suitable, and unsuitable exploitation zones, accounting for 5.39%, 9.76%, 15.28%, and 69.57% of the total area, respectively. Five representative glaciers were selected to verify the validity or test the rationality of SAMGT and prove that the model is reasonable, innovative, and effective from the perspectives of multiple dimensions and the comprehensiveness of the selected indicators.

The anthropogenic heat release from tourism activities has a cumulative effect on glacial retreat when coupled with climate change. Mitigating the impacts of glacial tourism activities on glaciers and promoting the sustainable development of glacial tourism have become urgent issues. Taking Yulong and Hailuogou glacier tourism destinations as examples, we collected survey questionnaires related to glacial tourists (n=1113) and tourism companies (n=329) by systematic field surveys during 2016-2017, and we obtained data on energy consumption from catering, accommodation, transportation, sightseeing, shopping, entertainment, and waste disposal. This study builds a responsible tourism system and discusses the strategies and measures used to engage stakeholders (mainly tourism companies, tourists, local governments, tourism associations, and the central government) in responsible tourism in order to reduce the impacts of tourism activities on glaciers. These strategies mainly include: improving the energy efficiency of the supply of tourism products and services, promoting the consumption of low-energy tourism products and services, strengthening the supervision and management of low-energy consumption tourism development, creating an environment for energy savings and consumption reduction, and establishing a long-term operational mechanism for responsible tourism management. A rewsponsible tourism system allows stakeholders to properly address this dilemma, internalize sustainable development goals to find their intrinsic self-discipline, and work together to fulfill the public responsibility of realizing the sustainable development of glacial tourism.